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FAQS
USTA League Tennis Awards ordering FAQ
1. How long will it take to get my awards? Delivery will range from several days to several weeks based on our in stock inventory and the number of days in transit to you for shipping. Please fill in the date needed on the order form and we will contact you if we cannot meet your requested date. For orders needed in less than 2 weeks please call us and we will tell you which awards are available.
2. What is the price of shipping? Please see the shipping and handling chart below for UPS ground shipping. If overnight air, 2-day air, or 3-day guarantee must be used we will provide you with a quoted cost for shipping. Please also call for delivery to Alaska, Hawaii, or the Caribbean.
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Shipping & handling rate table |
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Order total |
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Shipping price |
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$0 - $25 |
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$8.50 |
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$26- $45 |
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$11.00 |
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$46- $90 |
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$14.00 |
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$91 - $125 |
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$15.50 |
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$126 - $150 |
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$17.00 |
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$151 - $200 |
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$22.00 |
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$201 - $250 |
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$27.00 |
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$251 - $300 |
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$31.00 |
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$301 - $400 |
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$37.00 |
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For orders totaling over $400 additional charges will be added based on UPS ground rates. |
3. Can I customize the awards with a special logo or text? You will need the approval of your section coordinator to change the print on the award. The cost to do this will vary by award. Please call for more information.
4. Can I order something from your catalog instead of from the awards program? You will need to contact your section coordinator and get their approval. When ordering from the catalog for league awards please call to find out initial set up charges and order minimums and reorder set up charges and minimums.
5. What are my payment options? If you are a section coordinator you will be billed on a monthly basis. Everyone else must send a check with their order or include a Visa, Mastercard or American Express on their online order or faxed order form. We can only bill your section league coordinator for your awards if they have signed the order form or submitted an order online asking us to ship to you.
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